Shipping Policy - Ethnic Gallery
Thank you for choosing Ethnic Gallery for your online shopping needs. We are committed to providing reliable and efficient shipping services. Please review our shipping policy before making a purchase.
1. Delivery Information:
1.1 Domestic Shipping (Indian Residents):
For our Indian customers, we offer free express shipping. We collaborate with renowned international courier companies such as DHL, TNT, FedEx, and Aramex to ensure timely and secure delivery.
1.2 International Shipping:
We ship globally, and the shipping cost for overseas orders is determined based on the product weight and delivery location.
1.3 VAT/Custom Taxes and Import Duties:
Please note that VAT, custom taxes, and import duties are not included in our shipping process. Overseas customers are responsible for any customs, duties, or charges imposed by their country. These fees or charges are governed by the regulations of each respective country.
1.4 Additional Fees or Service Charges:
In rare cases, the courier company may impose additional fees or service charges. These charges are the sole responsibility of the buyer.
1.5 Shipping Delays:
While our goal is to deliver products on time, unforeseen shipping delays can occur, which are beyond our control. In such cases, we regret to inform you that no refund, returns, replacements, or exchanges can be made.
1.6 Notification of Delay:
If there is a delay in shipping due to product unavailability, tailoring delays, or any unusual circumstances, we will promptly notify you via email.
2. Urgent/Emergency Delivery:
We understand that some customers may require urgent or emergency delivery for their dresses. If you have such a requirement, please contact us through our company WhatsApp number or email:
Contact: +919825161956
Email: support@ethnic-gallery.com
3. Free Shipping:
3.1 Free Shipping Threshold:
We offer free shipping for all orders above $150. This applies to both domestic and international customers.
3.2 Free Shipping for Indian Customers:
We provide free shipping to all domestic customers within India.
4. Contact Us:
If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to reach out to us:
Name: Ethnic Gallery
Contact No: +91 9825161956
Email: support@ethnic-gallery.com
Please note that this shipping policy is subject to change without prior notice. Any updates to the policy will be published on our website.
