At Ethnic Gallery, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website or engaging with our services. We encourage you to read this policy carefully to understand our practices and how your information is handled.
1. Information We Collect:
We may collect various types of information from you, including:
1.1 Personal Information: When you create an account, place an order, or interact with our website, we may collect personal information such as your name, email address, shipping address, billing address, and contact details.
1.2 Payment Information: To process your transactions, we may collect payment information such as credit card details or other financial information. However, please note that we do not store your payment information on our servers. All payment processing is securely handled by our trusted third-party payment processors.
1.3 Cookies and Tracking Technologies: Like many websites, we may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies may collect information about your device, IP address, browsing history, and interactions with our website.
2. How We Use Your Information:
We use the information we collect for various purposes, including:
2.1 Order Processing and Fulfillment: We use your personal and payment information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
2.2 Account Management: If you create an account with us, we use your information to manage and maintain your account, including order history, preferences, and saved addresses.
2.3 Marketing and Promotional Communications: With your consent, we may use your contact information to send you marketing communications, such as newsletters, promotional offers, or updates about new products or services. You have the option to opt-out of these communications at any time.
2.4 Website Improvement: We may analyze user behavior and website usage data to improve our website's functionality, user experience, and product offerings.
3. Data Security:
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption protocols, firewalls, and secure servers to safeguard your data. However, please note that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
4. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. We will securely delete or anonymize your information when it is no longer needed.
5. GDPR Compliance:
If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. To exercise these rights or inquire about the information we hold about you, please contact us using the details provided in the "Contact Us" section below.
6. EFA Compliance:
If you are a resident of the California, USA, you have rights under the California Consumer Privacy Act (CCPA) as part of the California Privacy Rights Act (CPRA). These include the right to know about the personal information we collect, disclose, and sell about you, as well as the right to request deletion of your personal information. To exercise these rights or inquire about the information we hold about you, please contact us using the details provided in the "Contact Us" section below.
7. Third-Party Disclosure:
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, shipping carriers). These parties are obligated to protect your information and use it only for the purposes we specify.
8. Your Privacy Rights:
You have the right to access, update, correct, or delete your personal information. You may also have the right to restrict or object to certain data processing activities. To exercise these rights or inquire about the information we hold about you, please contact us using the details provided in the "Contact Us" section below.
9. Changes to this Privacy Policy:
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any revisions will be effective upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us:
If you have any questions, concerns,
EMAIL : SUPPORT@ETHNIC-GALLERY.COM
CONTACT NO " +91 9825161956